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Written by David Chambers
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Tuesday, 25 May 2010 17:05 |
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 You don’t have to search extensively to find strong blog comments and feedback about poor mobile network coverage. For example , AT&T Wireless have come in for a huge amount of invective from their customers, with feedback ranging from unhappy to outrageous. Having paid for their cellphone service, customers expect to have full service everywhere. They don’t want to pay extra for coverage in their local area (although they may also actively oppose any new cellsites in their neighbourhood).
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Written by David Chambers
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Tuesday, 01 December 2009 18:09 |
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 SFR France, part of the Vodafone group, launched their domestic femtocell service last week with a blaze of publicity. For a one-off price of 199 Euros (about $300) you can buy a femtocell with no ongoing charges, but no discounted rates or other financial rewards.
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Written by David Chambers
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Sunday, 12 July 2009 18:20 |
 Although Vodafone have launched their femtocell ahead of schedule, we found that they had done their homework by training sales staff, customer care and preparing a website page. As with any accelerated launch, there have been some rough edges. There are undoubtedly some learning points for other operators here. |
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Written by David Chambers
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Saturday, 27 June 2009 11:10 |
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Vodafone had kept the launch date of their new femtocell service under wraps until last week, genuinely surprising the industry by bringing it forward to July 1st. I did my "mystery shopper" act on Saturday to find out if Vodafone sales outlets really are ready for the launch next Wednesday. |
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Written by David Chambers
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Monday, 27 October 2008 20:15 |
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 Whilst some operators are trialling mainstream 3G HSPA femtocells and looking at a range of business cases, Verizon seem to be planning to follow Sprint by launching a 2G CDMA femtocell to solve localised coverage problems. They don't see the need for data offload at this stage and appear to be planning a voice only approach.
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